Professional On-Site Support for International Patients in China
MedAccess China provides professional bilingual accompaniment throughout outpatient visits, inpatient treatment, and surgical care. Our coordinators help international patients navigate hospital procedures, communicate clearly with doctors and nurses, and understand important medical instructions.
The service may include registration guidance, appointment check-in, payment assistance, examination coordination, pharmacy support, doctor–patient communication, admission and discharge procedures, and follow-up guidance. For patients undergoing surgery or extended hospitalization, continuous accompaniment can also be arranged according to the treatment schedule.
Service Fees
Outpatient Visit — Up to 4 Hours RMB 600 per visit
Suitable for specialist consultations, routine examinations, follow-up appointments, registration, payment, and pharmacy assistance.
Full-Day Hospital Accompaniment — Up to 8 Hours RMB 800 per day
Suitable for patients requiring multiple consultations, examinations, treatment arrangements, or extended hospital procedures within one day.
Inpatient or Surgical Accompaniment RMB 1,000 per day
Designed for patients undergoing hospital admission, surgery, complex examinations, or inpatient treatment requiring more intensive bilingual coordination.
Continuous Inpatient Accompaniment — 3 Days or More RMB 800 per day
A reduced daily rate is available for patients requiring continuous accompaniment during an extended hospital stay.
Full Service Includes
- Hospital process guidance and on-site accompaniment
- Bilingual communication between patients and medical staff
- Registration, payment, examination, and pharmacy assistance
- Support with admission, surgery, and discharge procedures
- Recording and clarification of medical instructions
- Follow-up scheduling and care coordination guidance
Important Information
Service fees cover accompaniment and communication support only. Hospital registration fees, consultations, examinations, treatment, medication, transportation, accommodation, and other third-party expenses are charged separately.
Final pricing may vary depending on the hospital location, service duration, language requirements, complexity of the case, and whether overnight or extended support is required. All diagnoses, prescriptions, and treatment decisions remain the responsibility of the attending doctors and medical institutions.